Refund policy

Damaged, defective, or wrong item

If your order arrives damaged, defective, or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo of the problem. We'll send a free replacement or give you a full refund, and you won't need to send the item back.

Changed your mind?

You can return an unused item in its original packaging within 30 days of delivery. Contact us first to get return instructions. Return shipping is paid by the customer, and once we receive the item, we'll refund the full purchase price to your original payment method.

Refund timing

Approved refunds are processed within 5 business days. Depending on your bank, it may take a few extra days to show up on your statement.

Order cancellations

You can cancel your order for a full refund any time before it ships. Just contact us as soon as possible.

Questions

For any return or refund questions, reach out through our Contact page and we'll get back to you within 1–2 business days.